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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

The name of the PC is HP Elitebook 8470p. 

My Wi-Fi card stopped showing for my elitebook 8470p.

i have tried updating the driver but the PC doesn’t detect the presence of the card apparently. I don’t know what to do anymore, I’m honestly very frustrated 

1 REPLY 1
HP Recommended

Bring up the device manager and look for an error icon.  for example

BeemerBiker_0-1716033689902.png

Select the device with the problem and try to roll back the driver

LOCALIMAGEFILE-OS-1.png

let me know what you find.


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