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‎05-31-2025 03:12 PM

HP Recommended

My computer will not print to my printer with my VPN turned on

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1 REPLY 1

‎06-02-2025 12:33 PM

HP Recommended

@Jojo12341, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Please note that your printer may not function while the VPN is active. This is because most VPN configurations restrict access to local network devices, including printers, in order to maintain a secure connection.

 

To print successfully, we recommend temporarily disconnecting from the VPN, completing your printing tasks, and then reconnecting.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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