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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- My hp m118dw is asking for a password. Need to reset passwor...

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
11-15-2024 12:34 PM
Hi @Jeff476
Welcome to the HP support community.
I understand you're experiencing an issue with your HP printer , and I apologize for any inconvenience this may have caused. I'm here to help you today.
You may try restoring printer back , click here
Troubleshooting Tips:
- Wi-Fi Password Issue: If you're having trouble entering the Wi-Fi password, make sure you're using the correct case and any special characters. It's easy to mistype it, especially on a small printer screen or when entering the password manually.
- Printer Not Found on Network: If the printer still isn’t showing up on your network after resetting, ensure that your Wi-Fi router is working correctly and that the printer is within range of the router.
- Check Printer’s IP Address: If the printer is connected but still not responding, check if it's receiving a valid IP address. You can do this by printing a Network Configuration Page.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
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