cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 1
19
Flag Post

My hp officejet pro 8610 says IP not connected

HP Recommended
HP OfficeJet Pro 8610

My blue wireless light is blinking and my printer will not connect to my router. The IP says not connected. I have downloaded the hp printer setup software and It did not fix my problem. I also chatted with a virtual agent who referred me to 123.hp.com, which also did not fix my problem.  My printer is only showing one of my SSIDs and continues to say the WPA security pass phrase is incorrect. Which is not true, as I am connected to the WiFi on my phone and laptop just fine. PLEASE HELP

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation