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Common problems for Connectivity Issues
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HP Officejet Pro 8610

I just had to have my modem reset and now my Officejet Pro printer can't find the wifi network.  I have tried entering it manually. Can't find it.  I have also tried the wifi protected setup.  Still nothing.  The printer recognized it before the reset, but does not now.  It it sitting beside the modem, so distance is not the problem.  I have reset the printer to factory settings as well.  Still doesn't find it.  Is there something else I should try?  I'm at a loss.

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