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Common problems for Connectivity Issues
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Mar-Smith
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My new hp 9010 pro all-in-one printer will print documents but is not recognizing my emails to print

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HP 9010 pro all-in-one printer
Microsoft Windows 10 (32-bit)

My new hp 9010 pro all-in-one prints/scans/etc. but is not recognizing my emails to be printed.  Have followed all instructions.

Help

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sandytechy20
HP Support Agent
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@Mar-Smith

 

Welcome to the HP support community.

 

Are you getting any error messages?

Which browser are you using to print from email?

Did you try to open the email in a different browser and check if you can print it?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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