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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Tango

Hi! I have an HP Tango printer and I was able to get it reconnected to my network yesterday, but when I send in a job either through the HP smart app or just print from safari (I have an iPhone and I’m attempting to use mobile print) it says the job was sent to my printer and it’s printing, but my printer isn’t actually printing anything. PLEASE HELP! I need my printer to work because I have to print documents for school!

1 REPLY 1
HP Recommended

Start by checking your hardware
If you're using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer's wireless option is turned on and available.

 

Regards,

Will

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