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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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My printer is not connecting to the Internet, I'm using wireless

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HP Envy 5660 All in One
Microsoft Windows 10 (64-bit)

My printer software is loaded, but I still can't print

My wireless connection is strong, the Network Name (SSID) is correct however when I try to connect to the IP address noted on my printer, it tells me my printer cannot be found 

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Go to the network and sharing hub, click on advanced sharing options on the left hand side, make sure you have network discovery switched on for the network profile you are on (public, work/home, domain, etc. etc.). Often I see that Windows gets confused and considers a network as public and that things are switched off by default and can not find/connect to network resources.

Also, if you are running any third party firewall tools, check the firewall settings to make sure it is not blocked. Also remember, if you added it to the devices and printer screen through the Add Device Wizard, then you are likely to be using the WSD port windows created by default for those device types... I'd go to the print server properties on your computer and connect the printer IP to the regular TCP/IP port and change the printer configuration to use that port as well.

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