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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

HP office jet pro 9015e

1 REPLY 1
HP Recommended

Hi @Ken-urban,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Update the firmware/ drivers by selecting your current OS. Click here

 

It sounds like your printer might be printing a page with the content type "application/ipp" followed by a long line of text indicating the printer model (HP OfficeJet Pro 9015e). This could be due to a print job that was sent to the printer using the Internet Printing Protocol (IPP) but didn't print as expected.

 

To resolve this issue, you can try the following steps:

 

Cancel the Print Job: On your computer, open the print queue or print manager and cancel any pending print jobs for your printer.

 

Restart the Printer: Turn off your printer, wait for a few seconds, and then turn it back on. This can sometimes clear out any stuck print jobs.

 

Check Print Settings: Ensure that the print settings on your computer are correct and that you're not inadvertently sending print jobs using the IPP protocol.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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