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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-20-2021 10:37 AM

HP Recommended
Product: HP M1217 Printer
Operating System: Microsoft Windows 10 (64-bit)

Since purchasing my HP M1217 printer I have been printing wireless on all my home devices. The only change I made was upgrading to the latest Comcast Router model XB7 .  The router shows it as added but it won’t print. The router shows a 5ghz network address but no 2.4 network address. All of my other 2.4 devices work well. When I had an older model Comcast router XB3 the printer worked fine. I’ve been unable to find any solutions. Comcast suggests I go back to the XB3 router but the new router is so fast and works with all my household devices but not my HP Printer. I have 2 Samsung printer that still work fine on my network.

Please any advice or solutions would really be appreciated.

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