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‎01-15-2022 09:13 AM

HP Recommended
Operating System: Microsoft Windows 11

We have just gotten new router with internet system. My MacBook will not recognize my printer. I have followed all the directions for help through Hp. When I print test on printer it says it is connected but when  go to HP app it says it is not.

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1 REPLY 1

‎01-18-2022 12:05 PM

HP Recommended

@Kat700

 

Welcome to the HP Support Community.

 

Let us know which Printer you have.

 

Thanks 🙂


I am an HP Employee

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