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- Printer Wireless, Networking & Internet
- My printer was offlline but now that it is back on line, I d...

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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08-01-2024 06:17 PM
Product: HP OfficeJet Pro 8035 All-in-One Printer
My printer was offline for a while. When I finally got back online, my computer does not show my wrireless printer as option. When I try to get diagnostic help to maybe reinstall, HP says "not availabe". Thought I saw something about installing driver but I dont know how to do that and HP website says "sorry not avaible" when I try to do it that way.
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