Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
It isn't complicated (at least I hope its not) my printer won't pick up paper (it tries, I can hear it trying) so it can't print
I'd like to help!
To assist better -
Are you able to make copies?
What are the type, size, and weight of the paper you're using?
Refer to the printer specifications to know the supported paper types.
Meanwhile, Try the below suggestions -
Check the paper, and then reload it
Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue.
Remove any paper from the paper tray.
Remove any severely bent, wrinkled, or torn paper found in the stack.
Check for obstructions inside the paper tray. Make sure nothing blocks the paper from engaging with the rollers.
Make sure the paper stack is even on all sides.
Load the stack of paper into the paper tray.
Close or push in the paper tray.
Select the correct paper size on the printer control panel or in the printer software.
Clean the paper pick rollers
Clean dirt or debris from the paper pick rollers to resolve paper feed issues.
For instructions refer to - An 'Out of Paper' error displays, printer does not pick paper
Reset the printer
Reset the printer to recover from printer errors or failures.
With the printer turned on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait 60 seconds.
Reconnect the power cord to a wall outlet and to the printer.
NOTE: HP recommends plugging the printer directly into a wall outlet.
HP recommends plugging the printer directly into a wall outlet.
Turn on the printer to complete the reset.
Hope this helps! Keep me posted.
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