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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Need to fin d out my PIN

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macOS 10.15 Catalina

I need to be reminded of my PIN.  When seeking it I am instructed to supply my email, which I did, but it then also wants my PIN ! so I am going round in circles. How do I resolve this?

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Welcome to the HP Support Community.


What PIN are you referring to? What are you trying to do with the Printer at the moment?


This document might help you:


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!




Have a great day!



I am an HP Employee

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