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‎03-09-2022 04:55 AM - last edited on ‎03-11-2022 09:33 AM by Retired

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: macOS 10.15 Catalina

Printer keeps printing the Network Configuration Page in the middle of the night.  I've uninstalled and reinstalled the printer - no change.  Hate wasting print pages for this silliness. 

1 person had the same question
1 REPLY 1

‎03-13-2022 07:47 AM

HP Recommended

@Lucy128, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer prints the report automatically. Is the printer connected to a secure network?

 

Let us reset the printer to its factory settings that may resolve this issue.

 

Go to Setup > Tools > Restore to factory defaults.

Note: All the settings on the printer will be deleted.

 

Reconnect the printer to the wireless network and monitor the printer.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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