Network password is wrong

[russett98-2020_]

I’m getting error message saying network password is wrong. But it is correct.

[Kumar0307]

@russett98-2020_, Welcome to the HP Support Community! I’m here to help.

I understand you are trying to connect the printer to a wireless network. To assist you better, have you tried using this password to connect any other device and check if it works?

Let us try these steps:

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

Note: Password is case-sensitive.

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

If the issue persists, use the WPS method to connect the printer, refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

Hope this helps! Keep me posted. 

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Have a great day! 

[russett98-2020_]

It’s still telling me wrong password. 

[russett98-2020_]

I tried wizard setup. Still tells me wrong password. Tells me wrong password when tried connecting to my other network. WPS timed out without connecting.

[Kumar0307]

@russett98-2020_

Have you tried connecting other devices to this network using the same password and check if it works?

In this case, use a USB cable if available and then convert it to wireless.

Refer to - Changing from a USB to a Wireless Connection

Let me know how it goes.