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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
WolframJenrich
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Netzwerkzuganfg ist deaktiviert

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HP OfficeJet Pro 8730 All-in-One
Microsoft Windows 10 (64-bit)

Hi

Habe einen neuen Drucker und kann ihn nicht einrichten weil der Netzwerkzugang deaktiviert ist (weder Ethernet noch WiFi)

Kann man das irgendwo aktivieren (habe kein entsprechendes Icon im Menue)

 

English: 

new Printer but all Network are disabled. No Icon to put it on line or change it in the menue

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Jay_G24
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Hi @WolframJenrich,

 

I'd like to help!

 

We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in case they have the same question.

 

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

Have a great day!

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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WolframJenrich
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THX for the response.

The problem I had ( I've send the printer back for technical support) has been:

All network conection possibilities have been deactivated. I had no chance to configure Ehternet nor Wifi as the Icon was missing in the menue.

After conecting via USB I was also not allowed the reset to "manufacturing settings (Werkseinstellungen).

THX again for your help (in this case maybe an solution on the forum will hel other users having this issue in the future

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