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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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New Deskjet 4155.

HP Recommended
Deskjet 4155

New Deskjet 4155. Configured fine. Printed test report. Scanned a page. Printed a couple of pages with no issues.

 

I came back a few hours later. Lights on printer normal. But it would not accept a print job from a PC with Windows 10, or from two different iPhones. Worse yet it would not turn off, and none of the buttons would respond. I finally had to unplug. It came back, and I could print.


Next day, tried to print, and same thing. I had to unplug and restart to print.

 

I came back today, and it’s the same thing. It’s in lala land.

 

help.

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HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-plus-4100-all-in-one-series/29...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource will be useful

https://www.youtube.com/watch?v=x7Xj3EL0CIQ


Hope that helps.



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