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Locked

‎02-04-2023 03:47 AM

HP Recommended
Operating System: Microsoft Windows 11

Set printer up ok but now everytime I try and do a print or scan the printer is offline and needs attaention to reconnect - very frustrating and close to returning to the supplier

Category:
1 REPLY 1

‎02-11-2023 04:43 AM

HP Recommended

Hi @SP1967,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Follow the steps from 2 in this document and see how it goes.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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