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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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New WIFI Network Unable to find and connect printer

HP Recommended
HP Deskjet 2700
macOS 10.15 Catalina

Hi, I changed to a new wifi network today and I am unable to now print.


I deleted the printer from my HP android app as the android app would not allow me to change any settings.


I downloaded the HP Smartapp to my Mac and tried to add the printer as a new printer but it cannot find the printer.


I do not have an ethernet cable.


Grateful for any suggestions as I now have a wifi printer that doesn't work.


Thank you.

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HP Recommended


Reset the network settings by pressing and holding both the Wireless and Cancel buttons till the power light starts blinking.


Next, make sure you are connected to your home wireless network and that you see a nearby HP-Setup network in the wifi networks list, then open HP Smart, click the plus sign and then on Add Printer and follow the steps on screen to connect the printer to your new network.



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