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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
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Hi I have recently changed my broadband provider and now my printer won’t connect. 
I have the house 4130 jet printer and everything is done through my app on my Apple phone but I am firstly having issues with finding the settings on the app 

1 REPLY 1
HP Recommended

Hi @Shazza67,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with connectivity issues. I'd like to help!


Are you able to connect to any other devices?

 

To provide you with an accurate solution, I'll need a few more details:


Do you get an error message when trying to connect to the Wi-Fi?
Are you connecting the printer to a 2.4Ghz network or 5Ghz network?

 

How is the printer connected to USB or Wireless? 
What is the status of the wireless light on the printer, steady or blinking?

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Meanwhile you may also follow the steps from this document

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

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