New router and now can not get printer to connect

[HELeaning]

I have a new router - hacve tried multiple times on all steps to connect and printer wifi light will not stop flashing blue. can anyone please help

[Sneha_01]

Hi @HELeaning,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When you replace your router, reconnecting your HP printer to the new Wi-Fi network can sometimes be challenging, but following these steps should help you get your printer back online:

Steps to Reconnect HP Printer to New Router:

Prepare for Setup:

• Ensure your printer is powered on and in a ready state.
• Make sure your new router is set up and broadcasting a Wi-Fi signal.

Reset Printer Network Settings:

• Sometimes resetting the network settings on the printer can resolve connectivity issues:
  • Press the Wireless button or go to the Wireless Settings menu on your printer's control panel.
  • Select "Restore Network Settings" or "Restore Network Defaults".
  • Confirm the action and wait for the printer to restart.

Run Wireless Setup Wizard:

• After resetting the network settings, run the Wireless Setup Wizard on your printer to reconnect it to the new Wi-Fi network:
  • From the printer's control panel, navigate to the wireless settings or network settings menu.
  • Select "Wireless Setup Wizard" or a similar option.
  • Follow the on-screen instructions to select your new Wi-Fi network name (SSID) and enter the network password (if applicable).

Wi-Fi Direct Setup (Optional):

• If your printer supports Wi-Fi Direct, you can connect it directly to your computer or mobile device without a router:
  • Enable Wi-Fi Direct on your printer (refer to your printer's manual).
  • On your device, connect to the printer's Wi-Fi Direct network (usually starts with "DIRECT-HP" followed by your printer model).

HP Smart App (Optional):

• Download and install the HP Smart app on your computer or mobile device.
• Open the app and follow the instructions to add your printer. The app can help with guided setup and troubleshooting.

Check Printer Connection:

• Once connected, print a wireless network test report or configuration page from your printer to verify that it is connected to the new Wi-Fi network.
• Verify that the printer's wireless light is solid (not flashing) to confirm a stable connection.

Update Printer Firmware (Optional):

• Check for and install any available firmware updates for your printer. Updated firmware can resolve connectivity issues and improve performance.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support