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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2755 All-in-One Printer

I have a new router and trying everything to connect to wireless

1 REPLY 1
HP Recommended

General help for new modem but see below first: reset printer and try to connect
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

 

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Click here for network setup using HP Smart but in a different language

How to connect to Router using pictures
https://www.youtube.com/watch?v=RcFX_AhkwhU&ab_channel=PrinterSolution

The printer supports both the 2.4ghz and the 5ghz band.
You may want to force the printer to use only one band. This can prevent it from getting a different IP address depending on the band it connects to. What this video to see how to set the band.

Network connect 2710e

Setup video for WiFi Direct. This is for when you do not have access to the modem
https://www.youtube.com/watch?v=p9EaAuCu154&ab_channel=CopyPrintScan

This video shows to reset the printer 2700 series
https://www.youtube.com/watch?v=GgPgLHje4wA&ab_channel=CopyPrintScan

Bypass setup cartridge 2775

You can get the PIN and any passwords from a printer report as described on page 9 of the users manual.
Page 22 shows how to use the WPS or push button method but you need access to the modem to be able to do this.

Full features software Feb 2022

Deskjet Reference
2700e 2755e 2710

Please let me know if this works


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