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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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I have a laserjet tank 2604sdw. I just changed my wifi over the weekend and didnt think to update my printer until this morning. Now I'm getting my printer is offline and can't get it to connect. I'm losing my mind. Talk to me like I'm 5 on how to fix this please!

1 REPLY 1
HP Recommended

Hi @Kales10 

 

Follow the instructions below, then open HP Smart and click the + icon to add the printer again.

 

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