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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
mkur
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Nieuwe printer is af en toe offline

HP Recommended
HP ENVY 6000
Microsoft Windows 10 (32-bit)

 

Als ik met de laptop in de woonkamer zit (ca. 15m met 2 muren ertussen), dan lukt het soms (dus soms wel en soms niet) niet te printen.
In het configuratiescherm wordt de melding dan weergeven dat de printer offline is.
Kan dit wellicht komen doordat er te weinig WiFi verbinding is met de router of heeft dit een andere oorzaak?

Ik hoor graag van jullie.

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BiancaS
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HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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