No se activa el wifi/bluetooh en tank 750

[AlfonsoRoa]

Quiero conectar la impresora de forma inalámbrica pero so aparece disponible.

Ya reinicié de fabrica y nada. Deje presionado el botón información y después de iluminarse todos los botones, dejé presionados los botones wifi y cancelar, y nada, espere las dos horas y tampoco.

Abrí el acceso a los cartuchos y dejé presionado el botón de información, se iluminaron los botones, deje presionado los botones de información y cancelar, se reinició PERO EL ICONO DE WIFI no apareció, apaqué la impresora y la volví a encender,  Y NADA.

Ya no se que mas hacerle. Debería tener un botón de reinicio de wifi como la tank 790 o debería tener una actualización para que evite este problema.

Traducción (google traslate)

I want to connect the printer wirelessly but it is available.

I already restarted from the factory and nothing. I left the info button pressed and after all the buttons lit up, I left the wifi and cancel buttons pressed, and nothing, wait the two hours and neither.

I opened access to the cartridges and pressed the info button, the buttons lit up, I pressed and held the info and cancel buttons, it restarted BUT THE WIFI ICON didn't appear, I turned the printer off and turned it back on, AND NOTHING.

I don't know what else to do to him. It should have a wifi reset button like the tank 790 or it should have an update for it to avoid this issue.

[Nal_NR]

Hi @AlfonsoRoa,

Welcome to the HP Support Community.

I'd be glad to help you! 

Splendid analysis and remarkable patience were shown. It is immensely appreciated.

If you have tried the below-mentioned steps and still having issues, I recommend you contact the phone support 

Restore an HP Smart Tank printer to factory defaults and set up the printer using the HP Smart app.

From the left side of the printer, lift the ink access door.

On the printer control panel, press the Information button for three seconds.

All buttons on the control panel light up.

Press the Information button and the Cancel button until 00 displays and the Wi-Fi button blinks.

Lower the ink access door.

Wait for 30 seconds.

Press the Power button or disconnect the power cable to turn off the printer.

Turn on the printer, and then wait until the Wi-Fi button blinks and Wi-Fi icon on the printer display cycles.

The printer enters into Wireless Setup Mode.

Open the HP Smart app, add the printer, and then follow the prompts to complete the printer setup.

If the issue persists, this might require one-on-one interaction to fix the issue.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.