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‎02-10-2021 01:11 AM - edited ‎02-10-2021 01:11 AM

HP Recommended
Product: hp laserjet cm1415fnw
Operating System: macOS 10.15 Catalina

48AEF7A2-66DD-462B-9385-25B564A89537.jpeg

 

I cannot use my printer wifi I can’t connect it 

i looked up all the solution and tried them nothing works 

 

the icon suddenly disappeared / i tried updating the printer nothing works 

 

please help im tired of using USB

Category:
1 REPLY 1

‎02-17-2021 10:37 AM

HP Recommended

@Shammasal

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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