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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
  • my instant ink account says printer not connected but it is working fine. I need ink but it won't send it as it says not connected to Internet. How can thus be when it is working via Internet? 
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