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‎12-02-2020 08:22 PM - last edited on ‎12-05-2020 05:22 AM by Retired

HP Recommended
Product: Envy4500
Operating System: Microsoft Windows 10 (64-bit)

Cannot get my Envy 4500 to print in color. Printer is hardly used but I have problems every single time with this printer,  usually getting it to print via wireless. ***bleep***

 

Category:
1 REPLY 1

‎12-11-2020 07:31 AM

HP Recommended

@Melzabob, Welcome to the HP Support Community!

 

I understand the printer is not printing in color. Let us try these steps:

 

Try making a standalone copy in color and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Check the ink levels, clean the ink cartridges up to 2 times, and print a quality page to check the result as shown in this document - Black Ink Not Printing and other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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