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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
topdaugmd
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OJ 4650 Scan Dr. can't find my printer and software for printer can't install wireless

HP Recommended
OJ 4650 Network
Microsoft Windows 10 (64-bit)

Hp printer software can not set up wireless printing.  Scan Dr. can't find it either.

 

I reset printer to the router again to be sure and it is successful. 

 

But my pc can't find it or trying to install software or use scan dr.   Is there a problem with win 10.  I've never had a prob setting up printer before

 

I turned off ALL defense and anti  software-  did not work

 

How do I uspdate BIOS?  is it in Device Manager?.

 

 

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sandytechy20
HP Support Agent
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HP Recommended

@topdaugmd

 

Welcome to the HP support community.

 

Are you getting any error messages while connecting the printer to WiFi?

Is the printer and computer connected to the same WiFi connection?

Sandytechy20
I am an HP Employee

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