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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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OJ 4650 Scan Dr. can't find my printer and software for printer can't install wireless

HP Recommended
OJ 4650 Network
Microsoft Windows 10 (64-bit)

Hp printer software can not set up wireless printing.  Scan Dr. can't find it either.


I reset printer to the router again to be sure and it is successful. 


But my pc can't find it or trying to install software or use scan dr.   Is there a problem with win 10.  I've never had a prob setting up printer before


I turned off ALL defense and anti  software-  did not work


How do I uspdate BIOS?  is it in Device Manager?.



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Welcome to the HP support community.


Are you getting any error messages while connecting the printer to WiFi?

Is the printer and computer connected to the same WiFi connection?

I am an HP Employee

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