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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 11

Can not print.  Computer says printer is offline, yet the printer says it is online.  Have turned off and on the printer, router, computer and reconnected all to the network.  Have gone and reset printer network settings and reconnected to network.  Nothing seems to work.

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