I connected my Apple devices via wireless to my new HP Office Jet Pro 9015. I cannot get the printer to print requests on my MacBook Air using Mac OS Catalina (10.15.77). My IPhone and IPad work with the new printer.
To be able to assist you better, I'd like to know the following-
Are the printer and PC connected to the same network?
Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?
What is the distance between the router and the printer?
Is there any antivirus software installed on your computer?
Could you perform a ping test using the Mac Network Utility and let me know the results?
Use the printer IP address to perform a ping test, the printer IP can be located by selecting the wireless icon on the printer display.
The wireless status menu on your Mac should also give us quite a lot of information that would help us identify the issue. You can press and hold option-click the WiFi icon and then use shift-command-5 to take the screenshot. Press the space bar when the icon turns into a camera. Share the ping test results and the screenshot with us.
Keep me posted for further assistance.
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