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Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
OfficeJet Pro 8600
Microsoft Windows 10 (64-bit)

My printer suddenly will not connect to my WiFi. I have used WPS, put in PIN number, tried reconnecting with router number and password and nothing works. 

3 REPLIES 3
HP Recommended

Hi,

What error is shown when trying to connect?

 

What router do you have?

 

Maybe a Verizon FIOS by any chance?



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HP Recommended

An error occurred while setting up the network through WiFi protected setup. 

and yes I have a Fios gateway router. 

HP Recommended

Thanks for clarifying, an educated guess 😉

 

Please check below knowledge base article:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-connecting-an-HP-printer-to-a-...

 

Cheers,

Shlomi



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