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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Frency385
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Solved!

Officejet 3830 connected, but instant ink can't connect

HP Recommended
Officejet 3830
Microsoft Windows 10 (64-bit)

Instant ink show "can't connect the printer, try later", but printer is connected to wi-fi.

I also have problem with paying.

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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@Frency385, Welcome to the HP Support Community!

 

I understand you are not able to print. Restart the wireless router, the printer, and the PC

Check if the printer is connected to the internet.

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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