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‎01-08-2021 07:20 AM

HP Recommended
Product: Officejet 8600 Plus
Operating System: iOS

Hi all,

 

since the october 2020 firmware update of my Officejet 8600 plus, airprint is only available for 1 min or so after rebooting the printer.  Every time all ios devices on the network can detect it for a short time after reboot (of the printer) and then it's gone...

Before the update it worked perfectly! 

 

anyone any suggestions?

 

thanks!

Pete

Category:
3 REPLIES 3

‎01-08-2021 08:51 AM

HP Recommended

Hi,

Please print a Printer Status Report and clarify the exact Firmware version as listed on value 7:

https://support.hp.com/ro-en/document/c04083845

 

Also, try restarting your router, allow it 2-3 minutes for the internet connection to return, then restart the printer and your Apple device and check for any difference.

 

 



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‎01-08-2021 08:55 AM

HP Recommended

Hi,

thank you for your reply.  The value is CLP1CN2011AR

I have restarted everything already several times with the waiting time (did find that already in previous threads, no change).

thanks!

Pete

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‎01-14-2021 02:52 AM

HP Recommended

Is there a way i can downgrade my officejet to the previous firmware version?  That would do the trick for me...

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