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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎06-11-2023 12:08 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Officejet Pro 8610 can't connect to the internet AND the Printer LCD panel is dead.  The printer is connected to my ethernet network and shows up on the network.  HP Print & Scan Doctor and these community pages all need to use the printer LCD panel to setup the connections (user, password).  Is there any way to setup the ethernet or WiFi WITHOUT USING THE PRINTER LCD PANEL??

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1 REPLY 1

‎06-11-2023 01:08 PM

HP Recommended

You can access the printers menu if you log in to printers EWS https://www.youtube.com/watch?v=TxGfeM-0Q8Y&t=70s in your browser.

 

Take note that the printer can't be connected to both ethernet and wireless at the same time. Once ethernet is connected wi-fi on the printer is automatically turned OFF.




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