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HP Recommended
HP Officejet Pro 8600 Plus
Microsoft Windows 10 (64-bit)

Has been giving me the "Built in network capabilities have been disabled" message so I can't use wireless function. I have already tried resetting to "Restore factory defaults" but doesn't respond to that. I've seen other posts with same problem but solution involving a reset is not visible. Could someone please assist me in getting my printer wireless working again? Serial # for the printer is [Personal Information Removed]

1 REPLY 1
HP Recommended

@ParkerRock

 

Welcome to the HP support community.

 

I understand that you are built-in network capabilities are disabled in your printer, I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.