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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

I just noticed that my Officejet Pro 8620 which is connected via LAN cable disconnects from Network when activating Standby (after 15 min).

 

Some time ago when initially setup it keep Network functionality while in Standby.

 

Reboot doesn't help.

 

Please check what's going wrong.

 

Thank you in advance.

1 REPLY 1
HP Recommended

Hallo,

mein Officejet Pro 8620 welcher über LAN Kabel mit dem Router verbunden ist schaltet sich nach 15 Minuten in Energiesparmodus und ist dann nicht mehr erreichbar, sowohl die Weboberfläche/Webinterface als auch auch ping <IP des Druckers> funktioniert nicht.

 

Einstellungen > Energieverwaltung > Energiesparmodus

 

Bis vor kurzem war er auch im Energiesparmodus über Netzwerk erreichbar. Warum klappt es jetzt nicht mehr?

 

Damit er wieder erreichbar ist muss ich den Touchscreen berühren.

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