cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Level 1
3 1 0 0
Message 1 of 2
85
Flag Post

Officejet Pro 8620 disconnects from Network when in Standby

HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

I just noticed that my Officejet Pro 8620 which is connected via LAN cable disconnects from Network when activating Standby (after 15 min).

 

Some time ago when initially setup it keep Network functionality while in Standby.

 

Reboot doesn't help.

 

Please check what's going wrong.

 

Thank you in advance.

1 REPLY 1
Author
Level 1
3 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Hallo,

mein Officejet Pro 8620 welcher über LAN Kabel mit dem Router verbunden ist schaltet sich nach 15 Minuten in Energiesparmodus und ist dann nicht mehr erreichbar, sowohl die Weboberfläche/Webinterface als auch auch ping <IP des Druckers> funktioniert nicht.

 

Einstellungen > Energieverwaltung > Energiesparmodus

 

Bis vor kurzem war er auch im Energiesparmodus über Netzwerk erreichbar. Warum klappt es jetzt nicht mehr?

 

Damit er wieder erreichbar ist muss ich den Touchscreen berühren.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation