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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
whymustI
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Solved!

Officejet pro 8600 will not wake from sleep mode

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HP Office Jet Pro 8600 plus
Microsoft Windows 10 (64-bit)

About a month or so ago, mid Jan-Feb, my printer stopped waking from sleep mode.  It says printer is offline on my laptop.  When I go to the printer it is on, display lights up with a touch and the green power light is on.  Unlike some people who have complained about this, I do not have a new router.  My router is 4-5 years old.  I am not sure what has changed with the printer.  I have even tried uninstalling it and reinstalling it on my laptop.  I also downloaded the HP Doctor and it did not detect any problems.  The printer will work fine as long as I manually push the power button, wait until it shuts down and then power back on.  This is very time consuming and irritating.  Have anyone found out what the problem is and how to fix it yet?

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Betty0610
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@whymustI

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

 

Once done, connect the printer to the Wi-Fi: .On the printer control panel, touch (right arrow), touch Setup, and then touch Network. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

whymustI
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Thanks so much for your help.  I have been using your solution for 2 days with no problems.

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Betty0610
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I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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whymustI
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You too

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