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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Officejet pro 8600 won’t connect to WiFi

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Microsoft Windows 10 (64-bit)

I recent switched ISPs, and cannot get my printer to connect to my new network. I previously was using it plugged in to my old router, but the new one is in a different room so I have to use WiFi. However, using both WPS and the password, it won’t work. I’ve tried unplugging / resetting everything, several times, but it hasn’t fixed it. The error page that printed says the MAC filtering failed, but the router up is set to not filter, which I confirmed by looking at the settings myself and by calling the ISP for help. Other help pages have suggested it’s because the new routers are dual band. I really need my printer to work again, please help. Thanks!

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I reviewed your post and I understand that you are facing issues connecting the printer to the new router.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



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