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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Hp officejet pro 8025
Other

When I go to settings and network set up it only gives me the option of Ethernet cable. The message that shows when I click network set up is “an Ethernet cable has not been detected.make sure that both ends of cable are inserted correctly.” Then it takes me to the Ethernet information and says it’s not connected. I am trying to connect without the Ethernet. 

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