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Message 1 of 2
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Flag Post

Order cancelled but still delivered

HP Recommended
Hp deskjet 2723
Microsoft Windows 10 (32-bit)

I ordered one inkjet printer and submitted cancellation request next day. Order is still delieverd to me but on portal it is showing cancelled. What should i do next ? Order i recieved is stil packed as i get. I want hp sales to get it back and refund my money asap.

 

I tried to call hp sales custmor care on 3 oct but no one atteneded my call. This issue must be escalated. 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Viney, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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