• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-26-2020 01:35 PM

HP Recommended
Product: hp envy 4525
Operating System: Microsoft Windows 10 (64-bit)

Hi there, my printer worked steadily, stable and fine uptill recently. Starting from yesterday he seems to be having problems to stay connected to the WIFI network. When he does connect, the connection is good. The printer goes continuously from being "connected" 10 seconds to status "connecting" for 10 seconds  to status "not connected" for 10 seconds and then all over again and again. With this unstability off course he won't print anymore. The problem is not the WIfi connection which is strong and does not pose a problem for other devices. So why does the printer lose WiFi connection and how can I fix that?  Thank you in advance for your assistance. Regards, Steven

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.