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Overnight it printed a 3 page HP Network Configuration Page. Do we have a security problem?

HP Recommended
HPOfficeJet Pro 6978 All-in-one
Microsoft Windows 10 (64-bit)

It listed 9 networks, our one and 8 others I don't recognize. Do we have a security problem?  

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Message 2 of 2
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@Ted49

 

Welcome to the HP Support Community.

 

Restore the network settings on the Printer: 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Network Setup. 3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 4. Touch Yes.

 

Once done connect to the Printer and check if the same issue persists: 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless). 2. Touch ( Settings ). 3. Touch Wireless Settings. 4. Touch Wireless Setup Wizard. 5. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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