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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
tlfmd541
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HP Recommended
MFP M277dw
Microsoft Windows 10 (64-bit)

WE use two printers, the other is a ColorJet Pro 400.

WE can access both regularly. on or sleeping, sometimes not.

Wireless connection is via the wireless router., the 400 is usually first to be seen, printed.

How can I fix the sometimes sleeping not reawakening problem?

I need to keep the wired connection for scan functions.

 

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The_Fossette
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@tlfmd541

 

I reviewed your post and I understand that the printer is not waking from sleep.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the printer firmware following the steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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