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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Message 1 of 2
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Password issue

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HP Deskjet 2640

I was given this printer and I am currently

trying to set it up so that I can print off my phone (because I don’t own any computers). 

I got as far when I try to connect my iPhone to the printers wifi it asks me for a password. How do I reset this password ? 

I tried calling and had the run around with automated voice messaging and just want to

reset the password please and thank you!

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Message 2 of 2
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@Jmedi93, Welcome to HP Support Community!


Looks like you're trying to connect through HP WiFi Direct Option. I'd suggest using the HP Smart App or the AirPrint option to print from.


Refer to the documents below for help-


HP Printers - Printing with Apple AirPrint (iOS)

HP Printers - Install and Use the HP Smart App



Hope this helps! Keep me posted. 


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