Password reset for my Deskjet 2622

[grogu2]

I bought this printer from somebody on Facebook market place. I cannot seem to connect it to my laptop. It says I need a password for my printer but I don't know how to reset the password to the printer. How do I reset the password on it?? is it possible??

[Sneha_01]

Hi @grogu2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you’ve purchased a used HP Deskjet 2622 and need to reset the password to connect it to your network or manage settings, follow these steps to reset the printer and resolve any password-related issues:

1. Reset the Printer’s Network Settings

To reset the network settings on your HP Deskjet 2622, which will remove any saved Wi-Fi network passwords, follow these steps:

• Ensure the printer is powered on.
• On the printer’s control panel, find the wireless button or menu. It typically looks like a wireless signal icon or antenna.
• Use the control panel to navigate to Wireless Settings or Network Settings.
• Look for an option like Restore Network Defaults, Network Setup, or Reset Network Settings. Select this option to reset the network settings. This action will erase all saved Wi-Fi network credentials.
• Follow any on-screen instructions to confirm the network reset.

2. Reconfigure the Printer’s Wi-Fi Connection

After resetting the network settings, you will need to reconnect your printer to your Wi-Fi network:

• Access the Wireless Setup Wizard from the printer’s control panel to find and connect to your Wi-Fi network.
• Choose your Wi-Fi network from the list and enter your Wi-Fi password.
• Follow the on-screen instructions to complete the wireless setup.

3. Install or Reinstall Printer Software

• Download and install the HP Smart app on your computer. This app will help you set up and manage your printer.
• Open the HP Smart app and follow the prompts to add your Deskjet 2622. The app will guide you through the process of connecting the printer to your network and configuring the settings.

4. Use the Printer’s Control Panel

If the HP Smart app is not an option, you can manually configure the printer settings:

• Connect the printer directly to your computer using a USB cable if it has one. This allows you to set up the printer without relying on wireless connection initially.
• Download and install the latest drivers from the HP Support website. Select your printer model and follow the installation instructions.
• The driver installation process typically includes steps for connecting the printer to your Wi-Fi network.

5. Reset the Printer to Factory Defaults

If you're still having trouble, you can perform a factory reset on the printer:

• Power off the printer.
• While the printer is off, press and hold the Cancel and Resume buttons (or equivalent buttons depending on the model) simultaneously. Turn the printer on while continuing to hold the buttons until the printer begins the reset process.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support