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‎07-22-2024 05:44 AM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

I register passwords, then I can’t connect to my printer with that password. I don’t need a password as I am the only user. I am desperate to speak to a person.

Category:
1 REPLY 1

‎07-23-2024 08:12 AM

HP Recommended

Hi @Kcopelandlaw1,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with using your Printer.

 

How did you setup the password on your printer?

 

When was the last time your printer was working fine?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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